Wed, 19 Oct 2005
Well, I was getting more and more nervous, so at 4 I called speakeasy.net to ask for a status. I figured if SBC blew me off last time at that time, it could've happened again, and I wanted my install coordinator to check.
"They already came by," the tech told me over the phone. My heart sank and Mr. Swearingen was getting ready to come out. "But, they said they took care of everything, so we're good to go on Friday for the switchover." As they say on irc, omgwtfbbq?! I don't know when or how, but at some point SBC got out to my place, and managed to check the box (hidden in a hallway you need a key to get to from the front gate) and go on their merry way. No call, no doorbell, no need for the sign I had put on the front door telling the SBC techs which doorbell to ring and my backup phone numbers. I'm shocked. So the hard part's over. Next up- the speakeasy guys just set me up on their circuit/routes and that's it. Hrm, actually there is one more thing- I still have to call and cancel services with SBC/PacBell. But I know from various sites to triple check the cancellation and get names of their agents that you speak to, in addition to (paper) copies of their notice of cancellation. Apparently in CA (and other places), SBC has a habit of turning over information to collection agencies, regardless of the customer standing. Yuck 19 Oct 23:01 | /tech | 0 comment(s)