A frequent problem that gets reported to our customer service here at work is one with schools and their spam blockers. I guess a lot of schools do some sort of outsourcing with their IT- and I’m using outsourcing loosely- I mean either a central office runs the mail for the satellite schools or a hosted service (business). I’m basing a lot of this off the conversations I’ve had with various customers. I’d have to guess that schools do this because of their bureaucratic nature, lack of budgets, or lack of staff, or maybe lack of skill at that job-level.
Anyway, given that, the following story I saw on fark.com doesn’t surprise me at all:story. (If it asks for registration, use bugmenot.com) What does surprise me is how dense school finance director Robert Morales is. Le sigh. I’ll stop ranting about spam soon, I’ve just been dealing with it at work a lot lately.. . .There it was in the e-mail spam filter, along with offers to invigorate both your bank account and your sex life: an offer to save the Cobb County schools $250,000. But this message was for real.
School officials are blaming an overeager junk-mail filter for capturing and killing a Kennesaw businessman’s bid to provide telephone services to the system. It seems the part of the filter that watches for pornographic material was offended by the use of terms such as “long distance.”